All our developments are assigned a trained and dedicated property manager. Their primary objective is to manage effectively the important issues that arise. Our pre agreed service standards ensure that we respond quickly and that we are able to take instant and appropriate action.
Our streamlined management structure ensures that we are always measuring our performance throughout our organisation. We can react quickly at any time to any areas of the business that requires immediate attention and where appropriate make clearly identifiable changes and improvements.
Our services include:
• Budget preparation and service charge collection
• Appointment of grounds maintenance personnel and cleaning contractors for the common areas
• Regular visits to the development by Property Managers to ensure satisfactory maintenance of common areas
• Appointment of qualified contractors when needed for Electrical / Lighting / general repairs in common areas
• Ensuring Block Insurance Policies are in place and the handling of all relevant claims
• Issuing payments to all contractors
• Preparation of monthly statements showing all expenditure
• Appointment of Auditors for Annual accounts preparation
• Attendance of meetings with Committee Members and the Annual General Meeting
• Responding to Requisitions on Management Company in re-sales
• Our Property Managers deal with breaches of House Rules by residents e.g. noise disturbances, rubbish not being deposited to appropriate bin storage area, car parking issues etc
• Investor Property Services provide a full 24-hour emergency maintenance service for Common Area Maintenance emergencies such as emergency repairs, and electrical or plumbing repairs.
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